The Director of Field Operations is responsible for the execution of the field operations team, primarily located in the mid to southern CA and Portland, OR. The Director will be tasked with identifying goals, enabling tactics, and tracking metrics that lead to the optimization of achieved profitability, safety/compliance, customer satisfaction and associate acquisition, growth and retention.This individual must possess a strong leadership presence,...

This is a part-time contractor 1099 position.  The Billing Specialist is responsible participating in all facets of the billing department functions surrounding invoice setup, correction, and distribution. In addition, the position will provide support to the Collections Department and to cash application. These duties include reviewing and distribution of customer pre-bills, maintaining accurate invoice distribution setup, and working through various invoicing issues.

In collaboration with the Customer Experience Manager & Director of Revenue Cycle Mgmt. & Customer Experience, the Customer Experience Specialist is responsible for providing complete customer experience to all capital customers. The job holder will take ownership for and lead the complete customer experience process ensuring that customer resolution to the request is satisfactory.  The job holder will be a part of the customer survey process and be responsible for attaining survey results for their interactions in line with the team metrics. The job holder will lead key communications around order updates and shipment reports.