In collaboration with the VP of Sales, the Sales Learning & Development Coordinator is responsible for the strategy, design, development, and implementation of learning programs for the US and Canadian Sales Organization.  The role includes updating, maintaining, and delivering new hire training, as well as addressing the ongoing learning and development needs of the entire sales force based on marketing and sales leadership direction.  This role acts as the instructional designer, facilitator to prepare, coordinate, and deliver learning programs for Joerns Sales & Marketing organization.  Applying adult learning principles to construct and update ongoing programs to help achieve corporate objectives, this leader owns all aspects of assessment and learning for the commercial organization.

Training Strategy along with Content Development, Adaptation, and Delivery:

• Applies innovative approaches to design, update, and improve content that enhances learning, knowledge transfer, and field application.
• Applies effective platform skills to facilitate meetings or deliver training to ensure clear, consistent communication and to maximize impact.
• Develops New Hire, POA, National Meetings and ongoing learning content to support strategic initiatives and improve competencies.
• Presents, facilitates, and leads coordination of efforts, as well as create and deliver training sales and marketing materials, working collaboratively with Marketing, Legal, HR, Regulatory and other key stakeholders.
• Leads sales and marketing training for all participants while maximizing engagement and effectively enhancing field learning.
• Leads sessions to increase the sales force’s understanding of clinical knowledge, competitive trends, data analysis, best practices, market knowledge, business acumen and other technical information.

Collaboration:

• Ensures sales and marketing training content and materials fully comply with Company, Branding, and Regulatory guidelines and are approved through all appropriate channels.
• Leverages relationships with internal partners to access information and resources that enhances the development, delivery, and effectiveness of programs.
• Builds relationships throughout multiple stakeholder channels to gain support for preferred approaches and strategies.
• Organizes time and efforts to provide stakeholders time to review content and provide input, while ensuring projects progress within stated timeframes.
• Collaborates efforts with peers to ensure consistency, leverage resources, and share best practices.

Clinical & Marketplace Expertise:

• Remains current in advancements on various topics to provide the most effective delivery of materials, including but not limited to, product knowledge, marketplace conditions, competitive landscape, customer trends, or other assigned topics.
• Leverages understanding of the healthcare landscape, clinical/therapeutic, managed care, and customer to enhance ongoing learning programs.
• Maintains market and clinical fluency to equip learners to engage stakeholders in meaningful, results-driven conversations.

New Hire Training:

• Execution of Phase I Initial Sales Training is the responsibility of the Sales Learning & Development Coordinator, including but not limited to new sales rep on–boarding and preparation for all training courses and materials.
• Product training for Joerns portfolio of solutions and products will be the primary focus.
• Continued enhancement and execution of program with focus on Sales Force Effectiveness, Territory Management, Strategic Account Management, Business Acumen as well as Healthcare delivery issues such as IDNs, GPOs, ACA and ACOs.
• The Sales Learning & Development Coordinator will be responsible for the creation and authoring of evaluations/assessments for each attendee at Phase I Training with assistance from the respective sales leadership.
• The Sales Learning & Development Coordinator will be the primary facilitator for all US sales training events.

Ongoing Sales Training:

• Participate in the planning and execution of all sales meetings to include POA’s, National Sales meetings and Leadership meetings.
• For continuing education of the sales force lead and facilitate ongoing webinars and conference calls on timely subjects in line with marketing strategy and field force needs.
• Participate in the development, execution and facilitation of all workshops at POAs and National Training Meetings.
• Conduct field rides with reps in the field in need of guidance and field coaching, augmenting the sales management team’s activities and ongoing competency assessments.
• Ensure compliance to all home study guides and development is monitored, with competency assessments and scoring management.

Marketing Responsibilities:

• Coordinates with and assists in the development of sales resources, sales training resources and marketing resources for use in the field, both with internal and external customers.

Bachelor's degree required

      7+ years Field Sales Experience in pharmaceutical, medical device, or healthcare delivery

• Demonstrated passion for helping people learn and grow
• Exceptional facilitation and communication skills
• Significant knowledge of the respective marketplace with clinical, financial and operational understanding of the continuum
• Strong computer skills, to include proficiencies in Microsoft Word, PowerPoint, and Excel.
• Exceptional project management and time management skills.

• Background in field training or sales training, preferred

Joerns Healthcare is an Equal Opportunity Employer, including Disability/Veterans

Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment; negative pressure wound therapy systems, and safe patient handling solutions, products and services. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care, skilled nursing, rehabilitation facilities, and hospice.

We continually strive to provide the most exceptional service and solutions that deliver positive financial and clinical outcomes to our customers.

We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.

At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.  In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts.  Our employees also receive Paid Vacation and Holidays.