Joerns Healthcare

  • Credit Specialist

    Job Location US-NC-CHARLOTTE
    Posted Date 1 month ago(1 month ago)
    FTR Full-Time Regular
    Job ID
    2430 Whitehall Park Dr. #100
    Postal Code
  • About Joerns

    Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment, negative pressure wound therapy systems, and safe patient handling solutions. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care hospitals, skilled nursing facilities, rehabilitation facilities, and hospice centers.

    We continually strive to provide the most exceptional service, the most affordable products, and the most innovative patient care solutions to our customers. We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.


    At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. Our employees also receive Paid Vacation and Holidays. 

    Position Summary

    The Credit Specialist is responsible for protecting the assets of the company and maximizing cash flow through collection of accounts receivables. They are also responsible for avoiding bad debt expense and improving cash management. 

    Major Duties & Responsibilities

    • Provide initial analysis and recommendations for assigning credit limits on new and existing customers
    • Analyze customer financial statements
    • Develops formal written / oral analysis of marginal credit applications, escalating the credit application for evaluation and determination as needed.
    • Must communicate effectively with collection specialists, collections manager, credit manager and sales department regarding customer accounts’ credit status as needed
    • Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel.
    • Releasing capital orders from credit holds in SAP
    • Approval of credit status for rental customers in Salesforce deal review process
    • Generation of Dunn & Bradstreet reports as needed
    • Responsible for filing UCCs
    • Responsible for maintaining log for all bankruptcies, write offs and receiverships
    • Responsible for filing proof of claims for bankruptcies
    • Daily generation of OV50 report in SAP
    • Responsible for third party collections placement and reconciliation
    • Maintain customers confidentiality in accordance with all state and federal regulatory standards
    • Resource for GETPAID (opening tickets, follow up on open tickets)
    • Responsible for account assignments (MASS Load)
    • Assist with ad-hoc projects, including but not limited to, audits, presentations and reporting
    • Other duties as assigned

    Required Education

    Associates Degree

    Required Skills & Experience

    • 1-3 years credit experience.
    • Knowledge of billing and collections procedures.
    • Proficient with use of computer and software applications including Microsoft Word and Microsoft Excel
    • Excellent written and verbal communication skills
    • Excellent organizational and follow up skills
    • Attention to detail and strong organizational skills
    • Strong commitment to safety in all job aspects
    • Ability to read and comprehend simple/complex instructions, short and long correspondence and memos
    • Good organizational skills, as well as the capacity to be self-directed and make independent decisions
    • Must be dependable, reliable, and willing to work a flexible schedule when necessary
    • Willingness and proven ability to contribute effectively in a team environment
    • Proven ability to positively interact with customers and build on long term relationships, ability to multitask and function with high degree of accuracy

    Preferred Skills, Experience & Education

    • Accounts Receivable knowledge/experience a plus.
    • Knowledge of SAP

    Joerns Healthcare is an Equal Opportunity Employer


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